First Visit Guide
When you come for your appointment please remember to obtain and bring the following
- Referral letter from GP, family physician or other doctor
- Medicare card and/or DVA card
- Private Hospital Insurance information
- Previous reports, X-rays, MRIs, CT scans etc. and any other relevant medical documents
- These can also be emailed to the practice: info@orthopaedicsurgeon.com.au
- List of current medications that you are taking
Note:
- Please arrive 10 minutes prior to your appointment.
- Telehealth consultations are an option for follow up appointments only, an initial consultation must be conducted in person.
- Please understand that if you cancel your appointment less than 24 hours prior, will incur a cancellation fee of $100.
Frequently Asked Questions
How long will my consultation be?
An initial consultation will be between 15-30 minutes and any follow up consultations approximately 10- 15 minutes, however this can differ based on your condition.
How do I pay for my consultation?
Payment is accepted in EFTPOS, Credit Card, AMEX or cash only following your consultation.
Pre-payment is required for all telehealth appointments.
The practice does not bulk bill.
What if I need to reschedule my appointment?
Please contact us via phone (1300 286 466) or email (info@orthopaedicsurgeon.com), if you need to reschedule or cancel your appointment.
Will I get any rebate from Medicare or Private Health Fund?
You will receive a rebate from Medicare, but unfortunately not from your health fund for a consultation.
When should the surgical bill be paid?
Your surgical bill can either be paid through Electronic Funds Transfer once you receive your invoice or at your first post-operative visit.
